Return Policy
Products purchased through Lucky Day may receive free returns within 45 days from your original purchase from our web site. Items must be returned in their original product packaging. Lucky Day will process a credit to your credit card. You must follow the return procedure below to receive a credit.
When we have received your merchandise in unused condition, we will issue a credit to your credit card within 7-10 business days.
Defective or Damaged Merchandise
Lucky Day will replace damaged or defective merchandise due to manufacturing defects, shipping damage or shipping error within 45 days of the date of purchase, as long as stock exists to fulfill the order. You must follow the return process below to request replacement merchandise. There is no return fee for defective, damaged or shipping error merchandise.
How to Return
Account Holders (Checked Out with Account)
Please login to an existing Lucky Day account and view the account’s Orders Tab to find your order. Click on the return button located in the top-right corrner of the order and start your return. Pease select the most appropriate return reason and ensure quantities being returned match quantities being sent back to our warehouse facilities. Once submitted, we will email you a return label for your package(s) that you may print. Please include in your return package, a copy of your original receipt. If you choose not to use our return label, merchandise can be returned by any shipping method you choose to the address listed below.
Non-Account Holders (Checked Out as Guest)
Please check the order confirmation email that was sent to you for the order you are trying to return. The email contains a link to start a return for your order. You can find this link located at the bottom of the email. Pease select the most appropriate return reason and ensure quantities being returned match quantities being sent back to our warehouse facilities. Once submitted, we will email you a return label for your package(s) that you may print. Please include in your return package, a copy of your original receipt. If you choose not to use our return label, merchandise can be returned by any shipping method you choose to the address listed below. Can't find your order confirmation email? Please contact customer service at 781-963-4800.
Attn: Lucky Day Returns
Brewster Home Fashions
67 Pacella Park Drive
Randolph, MA 02368
When we have received your merchandise in unused condition, we will issue a credit to your credit card within 7-10 business days. For questions or concerns, please contact customer service at 781-963-4800